How We Work


We Know What Works, And We Know How To Build It.

Far too many digital agencies treat email as an afterthought. That’s because most agencies don’t understand email. Our knowledge is broader and deeper than those agencies, and we’ve been doing it longer, too. More importantly, we have the track record of success to back it up. We’re more than just an assembly of experts and talent. We’re a finely tuned machine capable of designing, implementing and tracking industry-defining email programs precisely tailored to our client’s needs. And we have fun doing it, too.



We’ll Build Your Strategy.

Know you want to send better emails, but don’t know where to start? Relax. That’s something companies of any size, all around the world, struggle with. We’ll help you devise a comprehensive strategy based on research-driven analysis of your customers and potential customers, as well as the market as a whole.



We’ll Create Your Content.

Trendline has created messaging strategies for some of the largest and most complex email programs in the world. We have a unique approach in objective and goal definitions, opportunity identification and lifecycle planning. Our proprietary and world-class set of deliverables is driven from years of experience on the client side and complex engagements.



We’ll Design Your Emails.

Trendline provides creative services that are based on a foundation of strategy, research, data and email user-experience. We know that emails not only have to look great and give subscribers delightful experiences; they also have a job to do – drive performance.



We’ll Grow Your List.

In permission-based marketing, one of your most important assets is your “list.” That list includes customers, prospects and leads. We assist our clients in identifying new and exciting ways to grow their lists, but we don’t stop there.



We’ll Drive Your Program.

We are a full-service email agency. Hand us the keys, and we’ll drive the whole program—from concepts and market research to creative, delivery and analytics. We do it all.



We’ll Help You
Find Your Next ESP.

We’ve got deployment covered, too. Forget about your emails getting caught in spam filters or having your domain blacklisted. We follow industry and regulatory standards for bulk email deployment to ensure both legal compliance and that your messages are reaching your audience.



We’ll Hit The Send Button.

Our skilled team of email platform specialists will put you at ease that the right message is going to the right people. And our QA team ensures that each message we send is perfect. Give us the keys and we’ll drive.

Lets Talk


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